Numbers

Every support line, dealer, and partner in one directory. Tap a number to call it, or copy it for later.

Deals & Boarding

Sales Support 888-905-8038 Option 1 Pre or post boarding questions. Your default first call. HSCSalesSupport@e-hps.com

White Glove 888-905-8038 Option 2 Boarding and pre-InstallApp only: pending accounts, additional info. Call sparingly.

Underwriting No direct line. Owns Pends, rarely explains fixes; ask Sales Support or White Glove how to resolve. MedHighRiskUnderwriting@e-hps.com

Atlas Support 888-904-5328 Atlas questions and boarding tool issues.

Instant Deposit 866-400-8627 Instant deposit questions.

Product & Tech Support

Genius / Terminal+ Support 866-646-7648 Genius handhelds, POS, Terminal+ and Register. heartlandregister@heartland.us

GP Retail Support 833-844-4767 Option 1, then 2 Genius for Retail support line.

Online Payments / Secure Submit 866-802-9753 Gateway and online payment support.

Auth.net 877-447-3938 Authorize.net gateway support.

ISV Support 800-774-6462 Integrated software vendor line.

Salesforce Support 800-664-9073 When Salesforce itself breaks.

IT Sales Support 888-904-5328 Internal IT for sales systems. Contact card shows 888904532828; core number matches Atlas Support. Verify.

Global Help Desk 833-476-3375 General company IT help desk.

Dealers & Partners

POS Specialists Support 925-626-3930 Dealer, best for restaurants. Support around the clock. support@posspecialists.com

John (RSI) 864-915-6703 RSI dealer contact. Corporate-feel clients, does Genius for Retail too.

Daniel Rubenstein (Como) 786-414-1091 Como referrals and questions.

Sebastion (Como, Spanish) 786-867-1318 Spanish-speaking Como contact.

Hyfin 913-370-7577 Ecomm partner. Separate boarding track, White Glove cannot help.

Petropay 800-578-7043 Petro / fuel vertical partner.

Money, Admin & Security

Auris Sales Support 888-905-8039 Auris payroll-card side. The saved contact card itself carries a question mark. Verify before relying on it.

Concur 844-740-4525 Travel and expense system support.

Global Corporate Security Helpline 866-714-3023 Security incidents and urgent reports.

Rush Maintenance Rush equipment maintenance requests go by email. rushmaintenance@e-hps.com

Experian (credit freeze lifts) 888-397-3742 Signer calls this to lift a freeze before UW runs the soft pull.

Support inboxes

When email beats the phone tree.

Email	Use it for
HSCSalesSupport@e-hps.com	Sales Support by email
MedHighRiskUnderwriting@e-hps.com	Underwriting boarding questions; reporting fraud red flags
heartlandregister@heartland.us	Terminal+ / Register support, pairs with 866-646-7648
us.posdemos@globalpay.com	Book a Sales Enablement POS demo (Tue 1-3 PM ET, Thu 11-1 ET)
bf_partnersalessupport@globalpay.com	Demo device orders (PSS)
securesubmitcert@e-hps.com	Manual eCommerce gateway setup form (NMI, Realex, BigCommerce, other 3rd party)
salesincentives@globalpayments.com	Incentive questions
rushmaintenance@e-hps.com	Rush equipment maintenance

Two cards to verify: the Auris line was saved with a question mark in the contact itself, and the IT Sales card shows extra digits. Both are flagged above until someone confirms them on a live call.